Solutions Analyst

Role Overview

• You will provide detailed user stories that adhere to best practice standards across a range of projects and programs and write acceptance criteria that are clear, concise and testable.
• Conduct gap analysis to help review and plan to implement change and improvements to achieve our future states
• Define functional and non-functional specifications which will enable users to confirm the functionality and also enable the developers to understand what functionality is required.
• Maintaining and owning the project backlog ensuring items are written to a high level of quality, detailing customer/user requirements, modifying when necessary.
• Attend and lead workshops with internal and external stakeholders to understand business requirements, and then document and analyse as required. Capturing detailed processes as well as risks, assumptions and priorities
• Review end-to-end business processes and utilise data to identify opportunities and assist in decision making with the aim of helping the business deliver on its strategic and tactual change initiatives
• Develop detailed process flows for all projects where required adhering to standard working practices.
• Collaborate across the organization, working with various functions and levels to ensure alignment on project goals and deliverables
• Support the design, protyping and development of our technology solutions through ideation, innovation, and business analysis
• Participate in large-scale, cross-functional projects while also supporting daily development activities within a Scrum framework
• Support multiple projects at one time, ensuring an organised and structured approach to delivery
• Be familiar with running cost benefit analysis to help with prioritising
• Ensure clear communication and documentation to support project sign-off and approvals
• Understand user and customer behaviours to help design customer-centric business solutions with a focus on delivering an outstanding UX
• Identify root causes to help understand the challenges and implement solutions to eliminate issues and reduce variation and waste
• Support and occasionally lead project meetings with the ability to translate business goals into milestones and deliverables
• Be a team player and contribute to testing, validation, and project management activities as required

Requirements

• At least 5 years working as an analyst in the software / technology sector across different systems / tools with a full understanding of the software development lifecycle (SDLC)
• Experience in both scrum and kanban agile frameworks
• A full working understanding of Agile metrics and ceremonies including daily standups, retrospectives and burn down charts
• Knowledge of the global supply chain including manufacturing, sourcing and distribution is highly desirable
• Strong experience in elicitation, analysis and documentation of Business Requirements
• Experience of business and system workflows from Front to Back office
• Knowledge of integrating multiple systems and processes is highly desirable
• Identifying options for potential solutions and assessing them for both technical and business suitability.
• Significant experience in supporting and delivering a large, complex and diverse organisational projects to tight deadlines.
• Ability to manage multiple highly complex projects to a successful conclusion, with multiple customers/users, using structured methodologies
• Experience of managing others on project teams, lead certain team members regarding systems and processes.
• Ability to work on various types of projects and adapt to each situation seamlessly
• Excellent time management skills with the ability to work on and complete multiple projects at a time, independently or as part of a team
• Must have fluent level of English (written & spoken)
• Excellent verbal, written and presentation skills
• Confident in presenting at all levels within organization
• High level of competency in Microsoft applications including Azure DevOps, Word, Excel, PowerPoint, and Visio
• Knowledge of Power queries, macros, and advanced formulae is a plus
• Additional experience in other tools such as Figma, PowerBi and Airtable
• An active knowledge of delivering solutions on modern technology including, .NET, C#, SQL, react, APIs
• Ability to work across different markets / regions and with offshore teams
• Excellent interpersonal skills with the ability to engage stakeholders of all levels internally and externally and present information in a way that promotes full comprehension
• Highly organized and strong attention to detail
• Passion for efficiency, problem solving and innovation

Tech Stack

• Azure
• React
• SDLC
• SQL
• .NET

Benefits

adm Indicia is proud to be an equal opportunity employer and is committed to creating a diverse environment. We recruit, employ, develop, compensate, and promote regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know.