Work with administrative staff to ensure the school follows and meets all audit requirements;
Oversees and supports major school events, such as enrollment, Semester End Transition, Year End Transition, and state testing;
Develops relationships with education vendors, the districts, state and other education stakeholders;
Helps maintain student records and data; creates/implements/documents processes that ensure student data validity in K12 and 3rd party databases;
Assists Manager, School Operations with local, state, and federal reporting requirements;
Works with administration to properly onboard and offboard staff;
Works with School Operations, Data, and Assessment Senior Manager and administrative staff to ensure the school is compliant with and meets all audit requirements;
Assists Manager, School Operations with the development of school policies and procedures;
Collaborates as necessary with Sales, Client/Account Management, Product Development, IT, and other key stakeholders, to gain knowledge that will ensure client operational support needs are met
Assists with a wide variety of personnel support issues and may support key office positions.
Support the execution of operational strategies and initiatives.
Monitor and report on key performance metrics and project progress as required.
Assist in the development and implementation of process improvements.
Assist in onboarding new team members and provide ongoing support
Ensure accuracy and confidentiality of all operational data

Bachelor’s degree in relative field of study AND 0-3 years of relevant professional experience OR Equivalent combination of education and experience
Ability to clear required background check
Great organizational and time management skills
Proficient MS365; web proficient
Strong technology skills
Experience using search engines (internet) for research projects
Experience using a student information system and/or other type of database
Strong written and verbal communication skills
Ability to travel 20% of the time

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties

School Operations Support Specialist

Key skills