Senior Manager, State Product

Role Overview

• The Senior Manager, State Product plays a key role in driving profitable growth and stability across multiple states.
• The role leads cross-functional teams, builds strong partnerships, and is responsible for the Personal Lines P&L for a defined region (NY, CT, NJ).
• This position calls for a strategic, collaborative leader who can navigate complexity, strengthen relationships, and drive growth through data-informed, people-centered decision-making, supported by strong insurance and business expertise.
• Strategically lead territory, including steering a portfolio, aligning teams, and making decisions that impact markets (this includes partnering cross functionally to manage the levers that impact business results ex: pricing, underwriting, and distribution strategy).
• Lead a team of professionals that is empowered and accountable for anticipating needs and providing accurate and timely information.
• Drive strategy and advocate for state-specific needs, demonstrating a deep understanding of compliance and CSAA and Club objectives.
• Develop and implement strategies to achieve personal lines budgets and serve membership needs.
• Develop budget and create strategies to achieve it, demonstrating strong business knowledge and understanding.
• Be the voice of results and use data to inspire others to take action in support of profitable growth.
• Build and maintain productive relationships with key partners including internal teams, distribution partners, and regulatory bodies. This includes establishing credibility, exerting influence, and using data to inspire action.
• Partner cross-functionally to deliver competitive products and launch new ones, playing a key role in product lifecycle strategy.
• Support mutually beneficial, productive distribution partner relationships, including a productive product feedback loop.
• Proactively build relationships with DOIs to ensure successful product filings.
• Understand rate changes, loss trends, and regulatory shifts. Stay informed about emerging industry shifts and regulatory developments.

Requirements

• BA/BS or equivalent combination of education and experience
• 10+ years of related work experience with typically 5+ years managing personal lines insurance products and pricing in varied and complex markets in the P&C insurance industry
• 5+ years managing people
• 3+ years of experience leading product management teams (or other related functions)
• People leadership and actively shaping company culture
• Demonstrated track record of using data to inspire action
• Product management experience for medium to large business accounts
• Strong business knowledge and consultative, results-focused approach
• Excellent analytical, interpersonal, and communication skills
• Solid knowledge of P&C insurance products, pricing, and product management
• Ability to drive collaboration and teamwork across functions
• Expert negotiation and influencing skills
• Advanced research, statistical, and analytical skills
• Knowledge of change management concepts and practices.
• MBA strongly preferred
• CPCU certification
• Actuarial designation (ACAS, FCAS)

Benefits

• Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more!
• Career Growth: We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‐term success.
• Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices.
• Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.
• Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact.