Account Director – B2B Technology

Role Overview

• Own end-to-end account leadership across strategic alignment, planning, delivery, financial management, and client experience.
• Serve as the senior day-to-day client partner, bringing consultative thinking and business judgment to every engagement.
• Act as the strategic integrator across disciplines—ensuring all campaigns and programs clearly answer the client’s business ask with a coherent, client-aligned point of view.
• Partner with media and strategy specialists to translate client objectives into cohesive programs that balance ambition, feasibility, and speed.
• Ensure recommendations consistently articulate the “why,” not just the “what,” particularly in fast-moving or ambiguous situations.
• Lead cross-functional pod teams while personally stepping into delivery where needed to maintain quality and pace.
• Drive media-centric programs (OOH-led with supporting paid digital) from brief through execution.
• Make fast, informed decisions to unblock teams, manage tradeoffs, and meet aggressive SLAs.
• Own account financials, including forecasting, scope control, profitability, and revenue health.
• Identify, frame, and help convert organic growth opportunities grounded in client needs and performance realities.

Requirements

• 10+ years in advertising or media-centric agencies, with experience leading fast-paced, delivery-intensive accounts.
• Experience within with a B2B technology / tech client / account.
• Strong paid media background with meaningful exposure to OOH-led programs.
• Demonstrated ability to operate in high-pressure, high-expectation client environments.
• Strategic judgment and media fluency—able to pressure-test plans and sharpen POVs without personally authoring all strategy.
• Strong prioritization, decision-making, and organizational skills.
• Experience owning account P&L, forecasting, and profitability.
• Bias toward action and comfort working with imperfect inputs.
• Bachelor’s degree or equivalent professional experience required.
• MBA or other advanced degree valued but not required.

Benefits

• Competitive Reward & Pay – we recognise and value your contribution with fair and competitive rewards aligned to local market practices, designed to celebrate excellence and support long-term success.
• Career Growth & Development – we believe development is ongoing, not annual. Through our Continuous Performance Management (CPM) process, which includes regular feedback and coaching, we help you refine your skills, celebrate your achievements, and plan for future success enabling you to reach your full potential.
• Collaboration – be part of a cross-functional, global team that values sharing insights, ideas, and best practices to drive collective success.
• Professional Development – we invest in you through ongoing training and learning programmes designed to expand your expertise and confidence.
• Work-Life Balance – while we expect dedication to client success, we also value your wellbeing, offering flexible working arrangements and plentiful paid time off.
• Community & Recognition – we celebrate our people through social and team-building events, recognise length of service and life milestones, and appreciate individual contributions through our Gravity Gratitude ‘kudos’ recognition programme.
• Family Support – we understand family matters and our people benefit from family-friendly policies such as parental leave, and access to wellbeing resources to help you balance work and family life.
• Purpose & Belonging – we are committed to Environmental, Social and Governance (ESG) principles, fostering a workplace where positive impact matters. Our people are encouraged to get involved in employee resource groups that champion wellbeing, sustainability and culture.