manage a portfolio of strategic core banking, card, and regulatory partnerships critical to Mercury’s banking infrastructure
be the driving force behind building and maintaining Mercury’s core banking partner ecosystem in support of our charter ambitions
serve as the internal expert on core banking systems, regulated financial institutions, and the broader banking infrastructure ecosystem
work closely with Legal, Compliance, Risk, Product, Engineering, and Finance to negotiate contracts, manage partner performance, and support regulatory readiness
lead new partner selection, due diligence, and onboarding for core banking and regulatory partnerships
translate partner requirements, constraints, and regulatory considerations into actionable internal plans and timelines
unblock internal teams wherever possible and advocate for Mercury’s roadmap while balancing regulatory and partner expectations
clearly communicate Mercury’s compliance posture, regulatory obligations, and technical architecture to external partners
Requirements
8+ years of relevant experience in banking, fintech, or financial services
experience managing or working closely with core banking providers, issuing banks, or other regulated financial infrastructure partners
strong partnership leader who enjoys owning complex, high-stakes relationships
excellent communicator and highly organized project manager, comfortable operating across many stakeholders
consistently exercise empathy, especially in highly regulated and constrained environments
strong product sense and interest in how financial infrastructure enables customer outcomes
effective negotiator with experience navigating complex commercial and regulatory discussions
technically inclined or comfortable interfacing with engineering and compliance teams on complex systems
stay calm and focused while working on multiple critical initiatives in parallel
exercise creativity while operating within regulatory and operational constraints
think of customers first, always approaching problems from the customer perspective
be able to simplify complex systems and regulatory requirements into clear, documented processes.