Analyst, Vendor Management
Vermont, United States of America
Full Time
2 hours ago
$43,888 - $93,574 USD
No Visa Sponsorship
Key skills
SQLSalesforceJiraAgileDecision MakingProblem SolvingAccount Management
About this role
Role Overview
- Assist and participate in activities related to the management of outsourced vendors for 340B support
- Working closely with internal and external partners to produce accurate and timely results
- Partner with operations both within CVS/Caremark and the vendor teams to ensure critical tasks and initiatives are completed accurately and on time
- Facilitate and/or participate in cross functional meetings
- Assist with vendor record management, audits, delegation oversight, training and quality
- Provide excellent customer service for both internal and external customers
- Resolve routine and non-routine issues
- Collaborate with peers to effectively maintain client and member satisfaction
- Review, understand, and interpret data to identify areas of opportunity
- Track vendor areas to ensure results.
Requirements
- Bachelor's degree preferred/specialized training/relevant professional qualification
- 1-2+ years of demonstrated learning and development preferably in the Pharma, Health Care sector or relevant technical field
- Working knowledge of problem solving and decision making skills
- Certified Professional in Training Management (CPTM) preferred
- Agile for HR and L&D certification preferred
- Knowledge of MS Office, PowerPoint, Salesforce, JIRA, SQL
- Basic overall understanding of product development concepts and technical documentation
- Basic awareness of problem solving and decision making skills
- External vendor/account management experience preferred.
Tech Stack
- SQL
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.