Customer Care Clerk

Role Overview

• Responsible for accurately entering in detail from service orders via multiple communication channels.
• Performing consistently to meet objectives and goals.
• Performing work and handle customers in a professional and respectful manner.
• Performing other limited duties as assigned, including projects as needed.

Requirements

• High School education or equivalent required
• 1 year experience in a customer service environment required
• Strong attention to detail with a high degree of accuracy
• Ability to work independently and in multiple computer systems
• Must be results oriented
• Good verbal and written skills required.

Benefits

• Spot On Bonus
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave