Implementation of Compendia and Administrator application to new clients
Configuring and testing the Compendia Touch application
Providing training and support to other EQ employees where required
Obtaining, analysing, documenting, and estimating client requirements
Enhancing, developing and promoting the Touch Model
Working closely with the development team to refine and improve the system
Supporting Project Management by leading a workstream to oversee Client deliverables
Leading or supporting with Client facing communications throughout the full implementation lifecycle
Supporting with training needs and deliver training to customers as part of project delivery
Providing expertise and presenting demonstrations to prospective customers and colleagues from other parts of the business
Establishing and maintaining excellent customer relationships and promoting the growth of new business from those customers
Ensuring AzureDev/JIRA boards are up to date including updating PM/leads with progress updates
Attending 3 out of the 4 quarterly team meet ups

Experience in implementing pensions software
Good understanding of UK pensions
Technical ability in scripting and data manipulation
Software implementation, preferably in the pension or financial sectors
Extensive experience of process-driven software configuration at UI and database level
Excellent, and audience-appropriate, verbal and written communication and presentation skills
Customer-focus and confidence working in new environments
Analytical problem-solving and attention to detail
Self-motivation and independent approach to work
Collaborative work ethic within internal and customer teams
Confidence in training/supporting other employees in order to upskill where appropriate
Working knowledge of one or more of: PL/SQL, HTML, Javascript, CSS
Data migration and data manipulation tools
Development practices and Agile methodology
Application architecture

Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%
Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households.
Life assurance cover at 4x salary with the ability to purchase enhance cover.
Discounts and cashback at your favourite high street stores through our EQ Wins Platform.
The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.
Typically 29 days holiday + bank holidays.
2 volunteer days to get involved with a charity of your choosing.
Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed.
Investment in LinkedIn Learning for all colleagues.

Implementation Consultant

Key skills