Senior Product Manager

Role Overview

• Conduct user research and regular customer interviews to identify high-impact problems worth solving
• Analyse product usage data and customer feedback to identify patterns, opportunities, and areas underperforming against targets
• Translate business objectives and customer needs into a prioritised product roadmap for your area, with clear rationale for sequencing decisions
• Define success metrics for features before build, and track/report on them post-launch
• Lead strategic initiatives across multiple product areas, identifying opportunities that span team boundaries
• Own and maintain your product backlog, based on data and strategy alignment
• Write clear user stories with acceptance criteria that engineering teams can work from with minimal back-and-forth
• Work embedded with Design, Engineering, and QA in an Agile environment to deliver features on time and to spec
• Make pragmatic trade-off decisions between scope, quality, and timelines when constraints emerge
• Lead feature kick-offs and sprint planning sessions, ensuring shared understanding of the "why" and "what"
• Partner with Customer Success and Sales to understand customer pain points and validate solutions
• Communicate product updates, decisions, and roadmap changes to stakeholders at all levels
• Challenge assumptions (including your own) and push for data-driven decisions over opinions
• Mentor junior PMs on prioritization frameworks, stakeholder management, and product strategy
• Contribute to overall product vision and company-wide roadmap planning
• Maintain regular contact with enterprise customers to understand how they use the intranet and where it falls short
• Translate complex, sometimes conflicting enterprise requirements into scalable product features
• Monitor competitive landscape and industry trends to inform product positioning and roadmap

Requirements

• 5+ years as a Product Manager in a B2B SaaS environment (intranet, collaboration tools, or enterprise software preferred)
• Proven track record of owning a product backlog end-to-end and delivering measurable outcomes
• Strong analytical skills with experience using data to drive prioritization
• Demonstrated ability to write clear user stories and acceptance criteria that engineering teams can execute against
• Experience working in Agile/Scrum teams, shipping features iteratively
• Experience coaching or mentoring other product professionals
• Previously influenced product strategy at a company or business unit level
• Analytical mindset: Comfortable with data analysis, creating frameworks to evaluate trade-offs, and building business cases with evidence
• Communication: Ability to articulate complex product requirements to technical and non-technical audiences alike
• Agile fluency: Deep understanding of Agile ceremonies, backlog management, and iterative delivery (Scrum, Kanban, or similar)
• Customer empathy: Genuine curiosity about how users work and where products can make their lives better
• Familiarity with tools like Jira, Productboard, Aha!, or similar for backlog management
• Experience with analytics platforms (Google Analytics, Mixpanel, Amplitude, etc.)
• Knowledge of internal comms, HR systems, or collaboration software ecosystems
• Basic SQL or ability to pull your own data for analysis
• Nice to Have:
• Experience in scale-up environments (50-200 people) where you've helped establish product processes
• Background working with enterprise customers with complex, customizable requirements
• Familiarity with employee engagement platforms, intranets, or internal communication tools
• Technical background or ability to engage deeply with engineering on feasibility and architecture trade-offs

Tech Stack

• SQL

Benefits

• 25 days annual leave (with the option to buy and sell additional days)
• Cycle to work scheme
• Access to Learning & Development platform
• ‎Life Insurance
• Auto Enrolment Pensions
• ‎Healthshield (Cashback on dental check-ups and fillings, eye tests, physiotherapy, prescriptions and much more
• Reimburse for usage of personal mobile phone
• ‎Free Gym membership and Free Friday lunch for office based staff