Develop project plans that outline components, communications, milestones, priorities, needs and resources.
Organize, facilitate, and participate in meetings of stakeholder groups to identify needs and build consensus and collaboration.
Work collaboratively in analyzing business needs to identify potential technical solutions and process impacts to inform business case and project proposals and project plans
Apply senior level skills in leading stakeholders; act as a resource to project team members.
Monitor and regularly communicate project status to Sponsors, Business Owners and other stakeholders, helping to ensure progress toward completion.
Make formal and informal presentations and reports, providing updates and other relevant information on the status of projects.
Represent the organization regarding project status and alignment with strategic plans; facilitate and work effectively to develop consensus within divergent groups and/or groups with divergent viewpoints.
Identify potential difficulties and/or barriers to project goals and take steps to mitigate or avoid them.
Ensure compliance with all applicable standards, policies, laws, rules and regulations outlined in the project plan.
Employ advanced change management techniques to facilitate the adoption of the project.
Track large scale project costs and identify variances from project plans.
Develop and recommend operational processes and/or process improvements including supporting information systems.
Maintain appropriate records, information, documentation and reports.
At the time of project completion, close files and review records to ensure documentation is appropriate and complete.
Facilitate the evaluation of progress and challenges following implementation, identifying potential system or process improvement opportunities.
Requirements
Minimum 5 years’ related experience, including minimum 4 years managing projects
Independent leadership of a variety of medium and large scale projects, as well as leadership on occasional enterprise-wide, complex projects
Minimum 2 years’ experience leading complex information systems projects
Expert knowledge of principles, methods, and techniques of project management and effective organizational change management
Knowledge of multiple project management frameworks, specifically variations of both agile and waterfall development methods
Understanding of multiple health plan functions and system implications preferred
Ability to apply process improvement and redesign principals and techniques such as Lean, PDSA, or Six Sigma
Expert ability to develop a formal and detailed project plan aligned with established timeline and budgetary guidelines
Advanced ability to lead and motivate peers, cross-functional partners and management toward project goal attainment
Excellent ability to manage multiple activities, matrixed teams, organization communications, and frequently competing priorities to implement change as necessary within time and budget constraints
Excellent skills in Microsoft Office, collaboration and project planning systems
Skilled at resource planning and negotiating with resource managers for needed skills and time from team members throughout the project/program lifecycle
Expertise with information systems in the health insurance or related industry preferred
Excellent communication skills, including listening, verbal, written, documentation, meeting facilitation, and presentations
Ability to maintain a high degree of professionalism in working with internal and external business partners
Ability to work effectively with diverse individuals and groups.
Benefits
medical, dental, vision, life, AD&D, and disability insurance