Project Manager II

Role Overview

• Develop project plans that outline components, communications, milestones, priorities, needs and resources.
• Organize, facilitate, and participate in meetings of stakeholder groups to identify needs and build consensus and collaboration.
• Work collaboratively in analyzing business needs to identify potential technical solutions and process impacts to inform business case and project proposals and project plans
• Apply senior level skills in leading stakeholders; act as a resource to project team members.
• Monitor and regularly communicate project status to Sponsors, Business Owners and other stakeholders, helping to ensure progress toward completion.
• Make formal and informal presentations and reports, providing updates and other relevant information on the status of projects.
• Represent the organization regarding project status and alignment with strategic plans; facilitate and work effectively to develop consensus within divergent groups and/or groups with divergent viewpoints.
• Identify potential difficulties and/or barriers to project goals and take steps to mitigate or avoid them.
• Ensure compliance with all applicable standards, policies, laws, rules and regulations outlined in the project plan.
• Employ advanced change management techniques to facilitate the adoption of the project.
• Track large scale project costs and identify variances from project plans.
• Develop and recommend operational processes and/or process improvements including supporting information systems.
• Maintain appropriate records, information, documentation and reports.
• At the time of project completion, close files and review records to ensure documentation is appropriate and complete.
• Facilitate the evaluation of progress and challenges following implementation, identifying potential system or process improvement opportunities.

Requirements

• Minimum 5 years’ related experience, including minimum 4 years managing projects
• Independent leadership of a variety of medium and large scale projects, as well as leadership on occasional enterprise-wide, complex projects
• Minimum 2 years’ experience leading complex information systems projects
• Expert knowledge of principles, methods, and techniques of project management and effective organizational change management
• Knowledge of multiple project management frameworks, specifically variations of both agile and waterfall development methods
• Understanding of multiple health plan functions and system implications preferred
• Ability to apply process improvement and redesign principals and techniques such as Lean, PDSA, or Six Sigma
• Expert ability to develop a formal and detailed project plan aligned with established timeline and budgetary guidelines
• Advanced ability to lead and motivate peers, cross-functional partners and management toward project goal attainment
• Excellent ability to manage multiple activities, matrixed teams, organization communications, and frequently competing priorities to implement change as necessary within time and budget constraints
• Excellent skills in Microsoft Office, collaboration and project planning systems
• Skilled at resource planning and negotiating with resource managers for needed skills and time from team members throughout the project/program lifecycle
• Expertise with information systems in the health insurance or related industry preferred
• Excellent communication skills, including listening, verbal, written, documentation, meeting facilitation, and presentations
• Ability to maintain a high degree of professionalism in working with internal and external business partners
• Ability to work effectively with diverse individuals and groups.

Benefits

• medical, dental, vision, life, AD&D, and disability insurance
• health savings account
• flexible spending account(s)
• lifestyle spending account
• employee assistance program
• wellness program
• discounts
• multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.)
• strong retirement plan with employer contributions
• paid time off and Paid State Sick Time based on hours worked/scheduled hours and the primary work state
• paid holidays
• volunteer time
• jury duty
• bereavement leave