Lead .Net Support Engineer – Mulesoft, SQL, Azure

Role Overview

• Take responsibility for customer satisfaction and problem resolution.
• Respond promptly, professional, and completely to support requests.
• Provide technical subject matter expertise and mentoring to junior Tier 3 engineers.
• Lead Tier 3 engagement in the support of major platform/system releases.
• Perform full stack troubleshooting, root cause analysis, and resolution of medium to complex problems.
• Provide clear, concise, and thorough documentation.

Requirements

• 10+ Years of software development experience with .Net applications and API microservices
• Experience with SQL, Azure, Salesforce, and Mulesoft
• Experience being a lead or leading a team

Tech Stack

• Azure
• Microservices
• SQL

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Remote work options