Develop customer insights that drive business decisions and strategy
Manage individual ad hoc research projects from initial planning through to execution and reporting
Deliver research results to internal stakeholders in a clear, compelling, and easy to understand manner
Attend intake meetings with internal stakeholders to understand stakeholder business objectives and research questions
Develop research briefs that outline research objectives and methodology and align with internal stakeholders
Develop online questionnaires for quant research or discussion guides for qual research
Pull, clean, and organize distribution lists for online surveys
Collaborate with programming team on programming of online surveys in Qualtrics
Analyze results of online surveys using Qualtrics, Excel, or R
Manage execution of qualitative research, including scheduling
Present findings of research to stakeholders

BA or BS in Marketing, Business, Economics, Psychology, or related areas
3 years experience working in market research or data analysis
Experience with Qualtrics, survey design, sample plan development, management of survey fielding process, data visualization/presentation development, ability to present in front of internal stakeholders

Remote work provides a flexible work/life balance
Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
Comprehensive health benefits new hire eligibility starts on day 1 of employment
Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities

Senior Analyst, Research & Insights

Key skills