QA Manager, Food Safety

Role Overview

• Manages and directs staff responsible for microbiological testing and other quality control testing of plant products
• Oversees maintenance of the weight and defect control programs in accordance with plant and company standards
• Develops, implements and communicates short-term and mid-term (1
• 2 years) business plans for the operations, ensuring associates understand the link to the plant’s, division’s and the corporation’s business plans and understand their role in accomplishing these plans
• Assists in establishing the longer-term strategic plans for the plant
• Develops operating policies and procedures as necessary
• Mentors and motivates associates, providing training and development to optimize their performance and personal growth
• Communicates performance standards to associates, recognizing and rewarding individual and team accomplishments and counseling performance problems
• Ensures all associates have the resources and capabilities to effectively accomplish their responsibilities
• May serve as a member of the plant’s Steering Team
• Resolves hotline complaints about plant products, maintaining necessary records regarding the problem’s resolution
• Meets with vendors, customers and quality representatives and other company staff to discuss and resolve quality issues
• Ensures that the company's product "hold" policies and procedures are communicated to plant staff and that the plant adheres to the procedures
• Recommends, as appropriate, the suspension of production or the release of product when quality standards are not achieved
• Leads and/or participates in quality audits of the plant
• Participates in regular meetings with plant management to discuss quality improvements
• Develops, maintains and reports required operational information to management
• Ensures all quality-related information required for regulatory reviews and reporting is maintained by the plant
• Ensures that all GMP and Safety standards are in compliance
• Participates in weekly GMP, sanitation and safety inspections throughout the production departments and corrects, or issues work orders to correct, any identified deficiencies
• Follows up on work orders, with the appropriate Associates to ensure expeditious performance of the requested work
• Keeps abreast of latest manufacturing technologies, systems, and quality control practices
• Maintains a comprehensive understanding of all products manufactured by the plant as well as the raw materials, packaging materials, and operations required in the manufacturing process including quality specifications and standards
• Performs other related responsibilities, as needed, to support Rich Products Corporation's business objectives

Requirements

• BA/BS degree in Business, Supply Chain Operations, Food Science, Engineering or related field
• 5 years supervisory experience in a food-processing, pharmaceutical or chemical manufacturing organization, preferably using computerized manufacturing equipment
• Demonstrated knowledge and application of statistical process control, quality assurance techniques and tools and quality management principles in a food, chemical or pharmaceutical manufacturing environment
• Working knowledge of FDA regulations, Good Manufacturing Practices (GMPs), HACCP, food allergens and pest control
• Demonstrated knowledge of refrigeration
• Demonstrated knowledge of efficient and safe manufacturing operations to include product and associate safety, OSHA standards, product quality (success rates), and cost control (minimizing downtime and waste, optimizing yield)
• Demonstrated ability to direct, coach, and train associates as well as plan, monitor and schedule work
• Demonstrated ability to analyze and resolve problems
• Demonstrated mechanical and spatial aptitude, including the ability to disassemble and reassemble equipment
• Demonstrated ability to formulate and understand complex mathematical equations including basic statistical analysis
• Proficient using Excel or other spreadsheet software

Benefits

• Competitive compensation
• Health & financial benefits
• Paid time off
• Parental leave
• Family planning support
• Flexible work policy
• Associate resource groups
• Volunteering & community impact opportunities
• Holiday gatherings
• In-house taste tests (we are a food company after all)!