Play a critical leadership role in ensuring our 170+ studios nationwide operate smoothly and safely by leading centralized facilities operations, managing day-to-day workflows, and building scalable systems to support our growing footprint.
Directly oversee facilities operations 170+ studios across our network and manage emergency service budgets while driving a major operational transformation.
Ensure critical issues impacting class operations and revenue (e.g., HVAC, equipment failures) are prioritized and resolved within 24-48 hours
Supervise and support Facilities Coordinators, providing guidance, training, and performance feedback
Build team capacity to handle projected network growth and increasing work order volume
Support asset management initiatives that protect revenue and improve client experience (e.g., HVAC & plumbing performance)
Develop emergency response protocols and after-hours escalation procedures for business-critical failures
Partner with the Senior Facilities Asset Manager to translate long-term asset strategies into daily field execution
Collaborate with Studio Operations, Field Ops, New Studio Openings, Construction, and Finance teams to ensure facilities priorities are integrated, funded, and communicated
Manage relationships with third-party service providers and ensure compliance with SLAs; conduct regular vendor performance reviews

4+ years of multi-site facilities leadership, ideally managing 100+ locations (fitness, retail, hospitality, or multi-unit operations preferred)
Proven experience leading operational transformations or centralization initiatives
Experience with CMMS (FEXA) or work order management systems; ability to drive user adoption and data quality
Strong analytical skills with ability to translate data into actionable insights and executive recommendations
Excellent organizational, communication, and stakeholder management abilities
Ability to travel regionally as needed
Experience with HVAC systems management and preventive maintenance programs (preferred)
Background in high-growth environments with expanding location footprints (preferred)
Project management experience implementing new systems or processes across distributed teams (preferred)
Budget management experience with P&L accountability (preferred)

Senior Facilities Field Manager

Key skills