Analyze GTM performance to identify trends, risks, and opportunities
Translate data findings into clear, actionable insights for leadership
Support forecasting, pipeline reviews, and performance reporting with timely analysis
Contribute to business reviews and presentations with data-backed insights
Maintain data accuracy and consistency across Salesforce, Tableau, and spreadsheet-based reports
Audit and clean data to ensure reliability for reporting and decision-making
Build and update dashboards to track sales performance, pipeline health, and revenue metrics
Partner with cross-functional teams to define data standards and ensure alignment
Collaborate with Sales, Marketing, and Customer Success to streamline reporting processes
Help optimize GTM workflows and documentation for scalability
Support continuous improvement of dashboards and analytics tools

1-3 years of experience in analytics (Business analysis, Financial analysis, or Revenue operations)
Strong skills in data and spreadsheet manipulation, navigating CRM and BI tools, and confidence using XLOOKUPs and pivot tables.
Familiarity with SQL, Salesforce & Tableau, along with data uploads and exports across systems.
Prior exposure to consulting, sales ops, rev ops, or marketing ops is helpful
Detail-oriented with a focus on data integrity and consistency
Analytical thinker who can connect data insights to business outcomes
Effective communicator, comfortable collaborating with technical and non-technical teams
Curious, proactive, and eager to learn in a fast-paced environment

Generous PTO allowance – we want well rested and motivated teams so encourage people to take plenty of time off. We don’t cap your allowance, but do set a minimum of at least 20 days per year plus national holidays
One company-paid mental health day of rest every quarter (these are pre-scheduled, so the entire company can take the same days off regularly to reset)
Flexible working arrangements, including remote (unless otherwise specified)
Thoughtfully designed offices to support both individual work and collaboration without interrupting others
Wellbeing benefits and access to trained therapists / counsellors
Company paid Life, AD&D, Short term & Long term disability
Access to Zappi's Health, Dental and Vision Insurance Plan
Option to enter Zappi's 401k program after 90 days of employment, matched up to 4%
Tailored personal development through training allowances, coaching, mentorship and career frameworks

Business Analyst, GTM Operations

Key skills