Business Analyst I

CorVel Corporation is a national provider of industry-leading risk management solutions. The Business Analyst will translate workflow processes into actionable business requirements and collaborate with cross-functional teams to drive automation and application enhancements.

Responsibilities:

• Collaborate with product management, operations, and software development to draft business requirements, document processes, and facilitate the successful implementation of product projects
• Communicate effectively with all stakeholders and act as a subject matter expert and provide guidance on technical and functional aspects of product development
• Analyze datasets and utilize techniques to extract meaningful insights and identify patterns to inform product development and optimization efforts
• Participate in quality assurance activities to validate product enhancements, ensure accuracy in development delivery, and verify compliance with predefined specifications and requirements. Conduct thorough testing and troubleshooting to identify and resolve any issues or discrepancies
• Assist the documentation and training team to develop comprehensive documentation, training materials, and user guides to support internal teams and external stakeholders in understanding and effectively utilizing product features. Provide training sessions and demonstrations as needed to ensure proper product adoption and utilization
• Proactively identify opportunities for process optimization, automation, and efficiency gains within the product lifecycle. Drive initiatives to streamline workflows, reduce manual interventions, and improve overall product performance and scalability
• Collaborate with team members, software engineers, and stakeholders to understand and improve claims and care management applications
• Additional duties as assigned

Requirements:

• Bachelor's degree, or 4-6 years of experience as a Business Systems Analyst in an Agile/Scrum environment
• Solid understanding of software development methodologies, agile principles, and experience working in cross-functional teams
• Exposure to application development and project management
• Proficiency in Microsoft Excel, Word, Outlook; Project and Visio are a plus
• Experience with Business Intelligence tools and reporting platforms
• Excellent analytical skills with the ability to interpret complex data sets, identify trends, and draw actionable insights
• Ability to work under pressure in fast-paced, deadline-driven environments
• Knowledge of project management methodologies and workflow documentation
• Demonstrated ability to manage details and timeline for multiple simultaneous complex projects
• Ability to work with technical and non-technical team members with varying communication styles, both locally and remotely
• Detail-oriented mindset with a focus on accuracy, thoroughness, and continuous improvement
• Strong analytical and practical problem-solving skills with attention to detail