Collaborate with stakeholders to gather, analyze, and document business requirements, processes, and workflows.
Translate business needs into functional specifications and user stories.
Conduct gap analysis and identify areas for process improvement and optimization.
Support project planning, execution, and delivery by working closely with cross-functional teams including IT, product, operations, and finance.
Develop and maintain dashboards, reports, and KPIs to monitor business performance.
Facilitate meetings, workshops, and presentations to communicate findings and recommendations.
Assist in user acceptance testing (UAT) and ensure solutions meet business expectations.
Requirements
Exceptional Communication (Oral, Written, and Presentation) skills amplified by a “Get it Done” attitude supported through the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
High degree of organization, individual initiative, personal accountability and comfort in working in a high paced delivery environment and the ability to manage multiple competing priorities and deadlines effectively.
Proactive, self-starter with the balance of technical knowledge and insurance business acumen is required.
Established background in launching software or services in partnership with development teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles is a plus.
Strong understanding of business process modeling, data analysis, and requirements gathering.
4+ years of experience in a business analyst role or relevant experience.
Proficiency in tools such as Microsoft Excel, SQL and business intelligence platforms (e.g. Power BI, Azure DevOp) is a plus.
Tech Stack
Azure
SQL
Benefits
Competitive compensation
Healthcare benefits package that begins on first day of employment
401K retirement plan with company match
Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
Up to 6 weeks of parental and bonding leave
Hybrid work schedule (3 days in the office, 2 days from home)
Longevity awards (every 5 years of employment receive a generous monetary award to be used toward a vacation)
Tuition reimbursement after 6 months of employment
Numerous opportunities for continued training and career advancement