Develop, own, and execute a cohesive product strategy for Revenue Cycle Management and Patient Payments across Henry Schein One
Lead and grow a team of Product Managers through mentorship, coaching, and development, fostering a high-performance and customer-focused culture
Deeply understand customer workflows and pain points related to insurance, billing, claims, payments, and collections through research and direct engagement
Translate customer and market insights into clear product priorities and a data-informed roadmap aligned to business objectives
Define and monitor success metrics and KPIs such as days in A/R, collection rates, payment adoption, reimbursement accuracy, and patient payment conversion
Prioritize initiatives and manage dependencies across teams to deliver high-impact RCM and payments capabilities
Drive cross-functional execution in close partnership with engineering, design, data, finance, sales, support, and implementation teams
Communicate strategy, progress, and outcomes clearly and consistently to stakeholders through strong documentation and presentations
Monitor regulatory, market, and competitive trends in healthcare payments and RCM to keep our solutions ahead of the curve
Champion best practices in product management and lead by example in product thinking, decision-making, and customer advocacy

10+ years of progressively responsible product management experience, including 2+ years of people leadership or management
Excellent planning and prioritization skills with experience managing multiple workstreams, timelines, and stakeholders
Proven success working across matrixed organizations and managing dependencies among multiple teams
Independent, structured thinker with a track record of solving complex business and systems problems using operational, financial, and performance data to drive outcomes
Exceptional verbal and written communication skills with the ability to influence and align stakeholders at all levels, including senior and executive leadership
Deep customer empathy with experience translating complex operational and financial workflows into intuitive product solutions
Demonstrated success defining and executing product strategy across the full product lifecycle with the ability to balance near-term delivery with long-term platform and ecosystem thinking
Proven ability to hire, develop, and lead high-performing product teams with excellent coaching and mentorship skills with a focus on accountability and growth

Group Product Manager – RCM Ledger

Key skills