Field Service Technician

Role Overview

• Deliver expert service and support for cooling tower cleaning and water disinfection
• Provide technical support and escalate complex challenges as needed
• Build strong relationships with customers and promote best practices
• Ensure full compliance with safety policies and procedures
• Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required
• Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts

Requirements

• High school diploma or equivalent
• 1 year of experience in water treatment or an industrial/mechanical environment
• Position requires a current and valid Driver’s License with no restrictions
• No immigration sponsorship available for this position
• Physical Requirements of Position: Lifting up to 50 pounds, Exposure to hot, cold, noisy, or dirty environments, Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing
• Associate’s degree or trade school certification (preferred)
• Demonstrated mechanical aptitude (preferred)
• Experience in water treatment or specialty chemical industry (preferred)
• Familiarity with boilers, cooling towers, and wastewater treatment systems (preferred)
• Proficiency with Microsoft Office Suite (preferred)

Benefits

• Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!