About this role
Role Overview
- Performs skilled, technical, and advisory work in the installation, repair, maintenance and calibration of diagnostic and/or other imaging devices or systems.
- Analyzes, troubleshoots, and repairs diagnostic and/or other imaging equipment and systems utilizing established electronic tests and measurement equipment and techniques.
- Discusses pending installations, including any needed new construction, repairs, preventive maintenance, de-installations and recalls with external and internal resources.
- Installs the actual units and conducts the needed customer in-house product and unit training.
- Performs scheduled maintenance, calibrations and/or modifications on imaging equipment and systems, in accordance with department procedures, manufacturers' recommendations, physicist's specifications and/or other applicable codes and standards.
- Trains medical and clinical staff on the safe and proper use of diagnostic imaging equipment and systems.
- Provides operational and technical advice on diagnostic imaging equipment to medical and clinical staff.
- Interacts with clinical staff on a regular basis to ensure needs are being met.
- Documents and maintains accurate records of all inspections, repairs, adjustments, etc. performed on all equipment.
- Prepares and obtains all training documentation and installation certifications as required by the company, customer, FDA and/or state regulatory agencies.
- Tracks and records all installation information as necessary.
Requirements
- Degree in electronics, biomedical engineering, biomedical technology, electrical engineering or equivalent.
- Five years' plus experience servicing equipment.
- Previous mechanical, electronics, or electrical work experience, either in a field service or hospital-based setting, is required.
- Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
- Experience troubleshooting and responding to customer concerns.
- Solid computer skills, including working knowledge of Microsoft Office, software operating systems, and network technology.
- Previous experience interfacing with both internal team members and external customers as a part of a solution-based service process.
- Familiarity with the use of common electronic test equipment including Digital Multi-Meters and safety analyzers.
- Previous experience with or ability to interpret schematics, wiring diagrams, illustrated parts diagrams and technical manuals of biomedical and imaging instrumentation.
- Ability to travel, up to 80% of the time.
- Ability to operate an automobile.
- Valid driver’s license, good driving record and must be able to pass a motor vehicle record check.
- Adherence to certification/credentialing as required by the Customer in connection with admission into its facilities to perform job duties. Customer requirements to allow admission into its facilities to perform job duties may include but are not limited to
- drug testing and immunizations, including Covid vaccination, as dictated by the customer or facility policy.