Bilingual Customer Service Representative
Canada
Full Time
2 weeks ago
$43,300 - $58,600 CAD
No H1B
Key skills
Communication
About this role
Role Overview
- Manage inbound and outbound calls to collect medical information
- Responsible for processing requests
- Respond to calls promptly and professionally
- Maintain performance standards such as productivity, quality, and adherence to schedules
Requirements
- Bilingual (French and English)
- Knowledge of medical terminology (coursework completed or in progress)
- Excellent listening and communication skills
- Professionalism and ability to maintain confidentiality
- Availability to work between 8:00 AM and 8:00 PM (two rotating shifts)
Benefits
- Diverse and inclusive work environment
- Opportunities for professional development
- Comprehensive compensation program