Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service
Provide troubleshooting, repair, and qualification services for customers including warranty services within a prescribed time frame
Communicate service offerings including training and support
Partner with customers to understand their analytical workflow and applications
Demonstrate knowledge of installation and service agreement documentation standards
Complete all administrative tasks including time reporting
Requirements
Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 2 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 4 years direct experience with repair of laboratory equipment OR High School Diploma plus 10 years direct experience with repair of laboratory equipment
Experience using Microsoft 365
Knowledge of analytical equipment, laboratory environment, and/or instrument control software