About this role

Provide highly visible customer support through on-site installation and repair of complex equipment
Instruct customers in operation and maintenance of systems
Engage with customers to understand analytical workflows and tailor service offerings
Maintain assigned assets, including tools and service parts
Complete administrative tasks including time reporting and training

BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR High School Diploma plus 7+ years direct experience with repair of laboratory equipment
Outstanding interpersonal, written, and verbal skills
Technical critical thinking skills and attention to detail
MS Office skills: Outlook, PowerPoint, Word
Ability to travel by air, vehicle and/or other means of transportation as business requires

Field Service Engineer

Key skills