Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer’s service standards and key performance indicators.
Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades.
Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads.
Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory.
Enhance PerkinElmer’s product quality by proactively reporting improvement opportunities via the quality notification process.
Attend higher level certification through participation in company sponsored training & development offerings.
Complete all administrative tasks, including but not limited to time reporting and assigned training.
Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment.
Requirements
BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment
Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment
High School Diploma plus 7+ years direct experience with repair of laboratory equipment
Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software
Vendor issued certification on relevant laboratory equipment
Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code
Ability to travel by air, vehicle and/or other means of transportation as business requires