Franchise Business Consultant

Role Overview

• Act as a business consultant for franchisees, guiding them in areas such as operational strategy, business planning, and team leadership.
• Foster a culture of trust and collaboration, building strong, productive relationships with franchisees and their teams.
• Serve as the primary point of contact for franchisees, ensuring their feedback and concerns are addressed.
• Understand the franchise system, general policies and procedures.
• Collaborate with franchise owners to develop and execute business plans, define goals, and achieve timeline objectives using BODYBAR Franchising’s tools and programs.
• Analyze franchisee KPIs, providing insights and actionable recommendations for growth and profitability.
• Schedule and conduct on-site visits and calls with franchise owners to motivate, inspire and support them through their challenges, and celebrate their wins.
• Assist with the new studio opening process.
• Conduct in-depth operational audits to ensure compliance with brand standards and provide actionable improvement plans.
• Support franchisees with team training programs focused on customer experience, sales, and operational efficiency.
• Regularly assess franchisee performance against industry benchmarks, identifying opportunities to raise the bar.
• Identify franchisee non-compliance issues and work with owners to make corrections prior to escalation.
• Drive the adoption of new technologies and systems to enhance operational efficiency across the franchise network.
• Partner with internal teams to continuously improve resources and tools available to franchisees.
• Monitor industry trends and recommend innovative practices to keep BODYBAR at the forefront of the boutique fitness market.
• Train franchisees and their staff on BODYBAR's procedures and processes, including studio operations, systems management, marketing, and sales.
• Collaborate with cross-functional teams to develop and deliver innovative and comprehensive training programs for franchisees and their system, ensuring consistent content across the BODYBAR Pilates network.
• Identify & assist with the development of training curriculum for the evolving needs of franchisees and their teams, fostering operational excellence and brand consistency.
• Attend and participate in monthly Meet the Team sessions.
• Provide detailed reports to the leadership team on franchise performance, trends, and opportunities for system-wide improvement.
• Track and analyze the effectiveness of strategies implemented at the franchise level.
• Various administrative functions including support for all business and system operations.
• Perform other duties as assigned.

Requirements

• Minimum of a Bachelor’s degree in Business, Entrepreneurship, Strategic Management, or related field
• 3+ years of experience in franchise operations, multi-site management, or a related field
• Proven track record of driving growth and operational performance
• Experience managing cross-functional teams to achieve business objectives
• Proven ability to analyze KPIs, forecast performance, and provide data-driven recommendations to improve growth and profitability
• Expertise in compliance management and system audits within a multi-location business model
• Familiarity with identifying and managing partnerships to enhance business performance
• Prior experience as a Franchise Business Consultant is preferred, with additional sales or business negotiation experience considered a plus.

Benefits

• 401(k) matching
• Bonus based on performance
• Employee discounts
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Wellness resources