Connect with customers: You will interact with customers via chat, text messages, and phone calls, either in real time or through scheduled appointments.
Provide expert advice on products and services, including style consultations and personalized shopping experiences.
Present products and services: You will showcase our products online, sharing detailed information about each item's features and benefits.
Provide information about extended service agreements and financing options, ensuring a smooth and enjoyable shopping experience.
Support sales growth: You will contribute to sales growth through digital sales, live selling, social media presence, collaboration with brick-and-mortar stores, and connected commerce.
Resolve customer issues quickly and efficiently with a positive attitude. You will follow up to maintain lasting relationships and build a personal client portfolio.

Excel at customer service: You have a natural ability to deliver exceptional customer service and know how to make every interaction feel special.
Sales-oriented: You possess strong sales skills and always prioritize the customer's needs.
Self-motivated: You are organized, self-driven, and ready to tackle any challenge.
Communicate effectively: You excel in verbal, written, and interpersonal communication, consistently conveying empathy and positivity.
Problem solver: You are solution-focused, possess strong critical-thinking skills, and enjoy finding creative ways to help customers.
Build relationships: You enjoy creating lasting relationships and making customers feel valued.
Technically proficient: You are proficient with customer engagement platforms, comfortable managing multiple computer screens, and familiar with Zoom, Teams, and other videoconferencing tools.
Adaptable: You thrive in a fast-changing work environment and can adapt quickly.
Multitasker: You excel in a dynamic environment and can handle multiple tasks with ease.

Paid training: Up to 3 weeks of paid training, with ongoing learning and development opportunities.
Work from home: Enjoy work-life balance with a full-time, permanent remote role.
Equipment provided: A computer, two monitors, webcam, headset, keyboard, and mouse will be provided.
Professional growth opportunities: Access to opportunities that will advance your career, not just your current role.
Inclusive culture: Join a diverse and welcoming culture that promotes internal growth.
Competitive pay: Starting pay of $17.00 per hour.
Additional earnings: Opportunities for paid overtime during peak demand periods.
Referral rewards: Earn cash bonuses for referring family and friends who join our team and complete 60 days of employment.
Comprehensive health insurance: Medical, dental, vision, and prescription coverage for you and your family.
401(k) retirement plan: Generous company contribution after just one year.
Paid time off: Paid personal days and holidays.
Tuition reimbursement.

Bilingual Jewelry Expert

Key skills