Daily oversight of our 3rd party vendors supporting CMD Operations
Acts as point of contact for vendor and business stakeholders, working independently to address questions and resolve issues
Partners with Operations stakeholders and Enterprise Vendor Management to ensure vendor is meeting contractual obligations and supporting the business.
Identifies, tracks, and shares observations and areas of opportunity with leader and business stakeholders.
Effectively communicate and provide feedback to vendors related to issues, trends, achievements, etc.

Familiarity with operational business outsourcing models
Strong understanding of Life Insurance and Annuity Operations workflows
Ability to work autonomously with minimal direction
Strong communication skills dealing with a variety of people
Ability to complete assignments in a high-volume, fast-paced environment under tight timelines with keen attention to detail
4-year degree or equivalent experience
Proficient in Microsoft Office with moderate aptitude with Microsoft Excel

Benefits start Day 1.
Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation.

Vendor Operations Specialist II

Key skills