Lead the technical integration and implementation process with hundreds of payers
Establish and continuously improve Stedi’s “payer integration playbook”
Create and maintain organized documentation of new payer integrations and track implementation progress
Collaborate with engineering, customer operations, finance, product, and legal to get each integration across the line
Build and foster relationships with key stakeholders at payers as you navigate implementations

ample experience integrating with APIs: you are familiar with REST/SOAP APIs and have hands-on experience building integrations to backend systems and applications.
exceptional at staying on top of many open threads simultaneously. You are hyper-responsive, organized, and thorough. You almost never drop balls.
experience in customer/externally facing roles: You have experience in customer-facing roles; ideally within technical support, implementation and onboarding, or solutions engineering roles.
a systems mindset. You go beyond helping with the task at hand. You are able to intuitively understand gaps as you work through implementations and are able to articulate those to both the network operations and engineering team.
do what it takes to get the job done. You are resourceful, self-motivating, self-disciplined, and don’t wait to be told what to do. You put in the hours.
move quickly. We move quickly as an organization. This requires an ability to match our pace and not get lost by responding with urgency (both externally to payers and internally to stakeholders), communicating what you are working on, and proactively asking for help or feedback when you need it.

Integrations Engineer

Key skills