Key skills
CommunicationSales
About this role
Role Overview
- Responsible for the planning, evaluation, and optimization of network systems.
- Provide technical support for resolving network issues.
- Participate in strategic and tactical planning, contributing to forecasting, implementation, and security initiatives.
- Deploy mobile hardware and wireless communication devices and provide day-to-day support.
- Complete telecom billing invoice review process and reconciliation tasks as directed.
- Assist with network connectivity designs for new or upgrading customers.
- Analyze bandwidth of host circuits and data consumption for Corporate-managed cellular endpoints.
- Collaborate with sales team and senior analysts to develop network solutions for customers.
- Participate in planning of infrastructure network design.
Requirements
- Minimum of 2 years’ experience in network communications and network analysis and/or design preferred.
- Ability to communicate via the telephone, in person, and through correspondence with customers, other employees, and vendors regarding company products and services.
- Previous experience presenting using visual aids in a variety of internal and external environments.
- Strong independent thinking skills and ability to self-direct, solve problems and make informed, rational decisions.
- Proficient in Microsoft Office Suite, including Teams.
Benefits
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Flexible spending and health savings accounts
- Life insurance and short
- and long-term disability provided at no cost
- Time away from work – PTO, VTO, paid parental leave, and company holidays
- Educational assistance