Operate the retort, creating and packaging paw prints, engraving plaques and memorial items
Processing and packaging cremated remains
Maintain daily cremation goals, producing cremains with an emphasis on compassion and excellence
Monitor equipment to ensure the process is working properly, making adjustments as needed and submits maintenance requests
Perform basic cleaning and housekeeping activities such as sweeping, mopping, vacuuming, and dusting
Clean and maintain equipment used in cremation procedures such as machines that grind bones into powder
Follow safety procedures to protect themselves and others from exposure to hazardous materials or dust particles
Other duties as assigned

High school diploma or equivalent
Minimum of 12 months experience in a service industry
Valid Driver License may be required
Passion for Pets
Caring, patient, kind, and empathetic.
Customer Focus
Prioritize quality, safety, and ethics.
Problem Solving – Developing Solutions and Quick Thinking
Proven team player who is flexible and adaptable.
Energetic, self-motivated, and results oriented.
Good verbal communication skills.
Excellent time management skills with a proven ability to meet deadlines.
The ability to feel comfortable building and maintaining relationships with other industry professionals and pet parents; able to work independently or as part of a team.
Committed to working in a safe environment, e.g., OSHA
Strong attention to detail

3 national medical plans that pay 100% after the members’ deductible and copays
2 national dental plans that cover many services at no cost to the plan members
National vision plan
Company paid Life/AD&D,and LTD for all full-time employees
Chance to purchase additional Life/AD&D coverage at discounted rates
Critical Illness, Accident and Pet insurance are offered as an employee’s choice
Tax savings account: HSA, Health and Dependent Care FSAs
401(k) Retirement plan
Potential for Career Growth
Employee Assistance Program
Paid Holidays & Time Off
Great Hearts & Minds Scholarship Program
Gateway Tuition Reimbursement Program

Operations Team Member

Key skills