Treasury & Payment Analyst

Role Overview

• Provides professional, knowledgeable cash management advice and support to banking partners / stakeholders and their clients to drive the achievement of cash management sales and service objectives
• Assists in preparing new business proposals or presentations to clients/prospects
• Identifies customer needs and matches with appropriate products or services using relationship selling techniques
• Responds to information requests and follows established protocols
• Resolves issues escalating as required
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders
• Builds effective relationships with internal/external stakeholders
• Ensures alignment between stakeholders
• Analyzes data and information to provide insights and recommendations
• Gathers and formats data into regular and ad-hoc reports, and dashboards
• Supports product change management initiatives with tasks typically focused on execution and sustainment activities
• Provides input into the planning and implementation of operational programs
• Ensures internal guidelines and controls are in place to support management decision-making that protects the Bank's assets
• Makes recommendations to improve BMO processes and systems
• Executes work to deliver timely, accurate, and efficient service
• Plans, executes and fulfills cash management product solutions sales and services activities in alignment with standards
• Provides product and process knowledge to stakeholders
• Identifies risks and takes appropriate actions to mitigate impacts and maintain operational integrity
• Stays abreast of client needs, industry trends and best practices, and the regulatory environment as it relates to the products and services provided
• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees
• Analyzes issues and determines next steps

Requirements

• Typically between 2
• 3 years of relevant experience
• Post-secondary degree in related field of study desirable or an equivalent combination of education and experience
• Knowledge of cash management products and services – Basic
• Knowledge of business investment and lending products – Basic
• Knowledge of other banking products and services
• Basic
• Verbal & written communication skills
• Good
• Organization skills
• Good
• Collaboration & team skills
• Good
• Analytical and problem solving skills
• Good

Benefits

• Health insurance
• Tuition reimbursement
• Accident and life insurance
• Retirement savings plans