System Transition Leadership: Lead requirements to migrate business units to the new underwriting platform; document functional specifications and ensure the solution meets ROI goals.
Project Management & Reporting: Act as the primary point of contact for the Trade Credit Operations Manager, providing consistent status updates, risk assessments, QA testing, and progress reports on all active projects.
Operational Support: Beyond the system transition, provide ongoing BA support for diverse operational needs, process improvements, and ad-hoc business initiatives within the Trade Credit department.
Stakeholder Synthesis: Facilitate sessions with national stakeholders to seek consensus on differing interests, manage priorities, and remove roadblocks to keep teams on plan.
End-to-End Analysis: Analyze complex data sources to provide actionable recommendations; create guides and visual documentation to bridge the gap between IT and business users.
Quality & Change Management: Identify change and provide QA during test planning and execution to ensure the integrity of the Trade Credit systems and workflows.

Minimum 5 to 7 years of relevant experience.
Proven experience with SaaS is required.
Education: Bachelor’s degree in Business Administration, or any combination of equivalent education and experience.
Project Management Expertise: A strong background in Project Management is required.
Trade Credit Knowledge: Experience in Trade Credit insurance, Underwriting systems, or the broader insurance industry is a significant asset.
Analytical Skills: Highly developed problem-solving skills with the ability to manage multiple files and initiatives simultaneously.
Language: Bilingualism (English/French) is required.

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
Pension offerings provide flexibility and long-term security

Business Analyst II, OPL

Key skills