Lead and manage the operations delivery and collateral management teams
Oversee mortgage investor delivery, collateral, and transaction management processes
Ensure accurate and timely management of collateral documentation
Maintain compliance with regulatory requirements and internal policies
Collaborate with internal and external stakeholders for smooth operations
Develop and monitor key performance indicators (KPIs)
Contribute to the company's strategic plans

Bachelor's degree in Business Administration, Finance, or related field; MBA or advanced degree preferred
Minimum of 10 years of experience in mortgage operations
Strong knowledge of mortgage lending and servicing processes
Proven experience with both non-agency and agency loan delivery
Proven track record of leading and managing high-performing teams
Experience challenging the status-quo and maximizing efficiency
Strong communication and interpersonal skills
Ability to work cross functionally and manage in a matrix reporting relationship
Excellent analytical, problem-solving, and decision-making skills
Experience with process improvement methodologies such as Lean or Six Sigma
Familiarity with mortgage technology platforms and systems
Strong project management skills

Vice President, Capital Markets Operations

Key skills