Senior Consultant, Change Management – Workday

Role Overview

• Drive change management efforts encompassing pre-sales, solution design, and proposal development.
• Design customized change management strategies and plans for Workday implementations, upgrades, and enhancements, ensuring seamless transitions while maximizing user acceptance.
• Lead discussions with clients, collaborating with key stakeholders to ensure alignment, commitment, and shared understanding throughout the Workday deployment process.
• Analyze the effects of transitioning to Workday, identifying specific areas that may require focused interventions or adjustments, such as configurations or processes, to optimize change management outcomes.
• Create and implement clear, consistent communication strategies to keep all stakeholders informed and engaged with Workday-related changes, ensuring the messaging resonates across all levels of the organization.
• Conduct in-depth assessments to determine the training needs of different user groups and design customized training materials, such as guides, presentations, and online courses, to meet these needs.
• Facilitate hands-on training sessions to empower users with the skills and knowledge necessary to navigate and leverage Workday effectively, boosting confidence and competence.
• Establish benchmarks and performance metrics to monitor the progress of Workday adoption and usage, offering actionable insights and recommendations to enhance user engagement and system effectiveness.
• Contribute to internal initiatives aimed at refining change management practices, improving training resources, and identifying new opportunities to strengthen the overall Workday implementation process.
• Drive user adoption through engagement campaigns by designing and producing branded collateral (posters, flyers, communication graphics, promotional videos, sneak peek/teaser videos) aligned to program messaging and visual identity.
• Develop effective training and enablement materials including, quick reference guides, job aids, training videos and eLearning modules —applying instructional design best practices and continuously refining the practice’s training methodology.

Requirements

• 3+ years’ experience in change management, training, and communications, including at least one year of Workday experience leading the development and delivery of medium and large-scale programs
• A minimum of 2 years of experience leading Workday change management programs in the higher education and/or government sectors is required.
• Knowledge of change management methodologies required.
• PROSCI or CCMP certification preferred
• Knowledge of Workday modules required
• Previous experience conducting evaluations to determine training needs and creating customized training materials, such as guides, presentations, and online courses
• Previous experience facilitating hands-on training sessions with Workday users
• Strong communication, customer service and collaboration skills
• Advanced knowledge of Google Workspace and Microsoft Office Suite
• Excellent organizational skills with the ability to multi-task and manage multiple projects
• Ability to travel up to 25% as needed.

Benefits

• Applicants must be legally authorized to work in the United States on a full-time basis.
• We will not consider any applicants that require sponsorship for employment visa status either now or in the future.
• Accommodations: Qualified individuals with a disability have the right to request reasonable accommodation.