Own our end-to-end community strategy, execution, and member experience
Build and scale an exceptional community where procurement and finance leaders connect, learn, and shape the future of their profession
Plan and execute monthly in-person regional meetups across the US and EMEA, built for the community, by the community
Design and activate community experiences at Zip's flagship events, including Zip Forward and Tier 1 industry tradeshows
Own a robust virtual events program, including monthly webinars focused on product updates, community-led topics, and professional development
Drive influencer marketing by identifying, recruiting, and activating top procurement, finance, and enterprise transformation thought leaders for content creation, sponsorships, speaking programs, and brand amplification
Partner with Zip's Content, Research, and Enterprise Transformation Office teams to develop and execute a cohesive thought leadership strategy for the Margin Makers community
Own and manage Zip's Slack-based community, driving daily engagement, knowledge sharing, and meaningful peer-to-peer interaction
Partner with the Head of Education to drive adoption of Zip's learning and certification programs within the community

5+ years building and scaling B2B SaaS communities with measurable impact
Proven experience planning and executing virtual and in-person community events
Strong facilitator with excellent communication skills and relationship-building abilities
Proficient with community platforms (Slack, webinar tools, event management software)
Experience working cross-functionally with content, product, and marketing teams
Familiarity with procurement, finance, or enterprise SaaS is a plus
5+ years of experience in procurement or finance
Strong network and credibility within the procurement and/or finance community
Passion for building practitioner communities and facilitating peer learning
Experience with thought leadership (speaking, writing, or content creation)
Natural connector with excellent communication skills
Eagerness to learn community marketing tools and best practices

Senior Community Marketing Manager

Key skills