Lead new program launch strategy + ongoing growth optimization for a portfolio of Extends Mid-Market Merchants.
Lead the growth and merchant relationship management strategy for each strategic relationship you manage.
Monitor and evaluate program performance, leveraging data and insights to identify areas of opportunity that deliver measurable ROI and sustainable growth.
Perform quarterly business reviews with internal and external executive leadership.
Drive go-to-market strategies and adoption of new product features across your book of business.
Manage promotional strategy and marketing development budgets.
Collaborate with cross functional leaders (Risk, Analytics, Marketing) to support merchant growth.
Author long-term business plans, thinking at a deeply strategic level about optimization and growth.

Bachelor’s degree with 2-5 years experience in a dynamic startup environment owning customer relationships.
Exceptional written and oral communication skills, with a proven ability to collaborate across all organizational levels.
You have a talent for breaking down complex problems and can translate high-level goals into relevant and actionable plans.
In-depth understanding of value drivers in revenue share business models.
Experience collaborating with C-Level executives both internally and externally.
Excellent business acumen, presentation skills, sound decision-making abilities, and strong analytical skills in a fast-paced setting for individual and team success.
Proven experience in project and program management, with a strong understanding of key concepts such as phases, plans, deliverables, scope, and tasks, all aligned with team goals.
Experience with eCommerce, FinTech, and analytics Reporting tools (Tableau, Snowflake, Salesforce, Shopify, SFRA, etc.) is a plus.
Ability to manage and influence effectively through persuasion, negotiation, and consensus-building.
Ability to travel 20% to strategic client sites and other locations as needed.

Competitive salary based on experience, with full medical and dental & vision benefits.
Stock in an early-stage startup growing quickly.
Generous, flexible paid time off policy.
401(k) with Financial Guidance from Morgan Stanley.

Account Manager, Mid Market Growth Strategy

Key skills