Own the end-to-end payments product strategy across the company. Define the multi-year vision that enables Canary to dramatically expand its Payments business.
Expand payment processor integrations to unblock Sales and Activation globally. Prioritize integrations based on addressable market, enterprise deal requirements, and international needs.
Build and scale payments infrastructure as a platform. Deliver capabilities like card-on-file, tokenization, fraud detection, chargeback prevention, surcharging, currency exchange, and reporting that all application teams can leverage.
Coach for outcomes, build payments domain expertise, and develop technical product leaders.
Orchestrate complex go-to-market motions with Sales, Partnerships, and Marketing. Structure payment processor agreements, enable the sales team on payment capabilities, and close enterprise deals where payments are a gating requirement.
Operate in a fast-paced, high-accountability environment. Make pragmatic build vs. buy decisions, ship MVPs to validate hypotheses, and iterate based on customer feedback and payment data.

6+ years in product management, including at least 3+ years in payments.
Deep understanding of payment processing ecosystems: acquirers, processors, gateways, tokenization, PCI compliance, interchange economics, and payment methods (cards, ACH, wallets, bank transfers).
Track record of building and scaling payment products from 0 to 1 and at scale, with measurable business impact (TPV, revenue, margin improvement).
Experience navigating regulated environments and complex technical integrations with payment processors and PSPs.
Strong product judgment for balancing security, compliance, user experience, and commercial outcomes in payment flows.
Proven ability to drive enterprise deals where payments are a critical component. Experience with Vertical B2B SaaS is a strong plus.
Technical fluency to partner with Engineering on payments infrastructure, API design, event-driven architectures, and fault-tolerant systems.
Comfortable operating in a fast-paced, high-growth environment with evolving priorities and competing stakeholder needs.
Bonus: Experience with international payments, chargeback management, fraud prevention, or sales and catering / events management software.

Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.

Director of Product, Payments

Key skills