Own employee lifecycle management from onboarding to offboarding
Manage HR systems (Gusto, benefits platforms, performance tools, etc.)
Ensure compliance with federal, state, and local employment laws (with employees in multiple states and expanding into other countries)
Maintain accurate employee records, documentation, and policies
Partner with Accounting to support accurate, timely payroll and benefits administration
Be a first-line support for employee questions, concerns, and guidance
Coach managers through performance conversations, feedback, and development plans
Help navigate sensitive situations with empathy, clarity, and consistency
Support performance review cycles and ongoing feedback processes
Partner with leaders on hiring needs, job descriptions, interview design, and candidate experience
Own onboarding experience so new hires feel welcomed, supported, and clear on expectations
Support career development frameworks, learning opportunities, and internal growth
Help build simple, effective manager tools and templates
Help bring Rocky Talkie’s values to life through programs, rituals, and communication
Lead and plan company retreats, team gatherings, and culture initiatives, including Camp Rocky Talkie Summer Jam, our annual summer retreat
Keep a pulse on team engagement and morale
and help turn insights into action
Contribute to internal communications that feel human, clear, and on-brand

People Operations Lead

Key skills