Act as the primary functional advisor to Finance, Supply Chain, and operational stakeholders.
Lead requirements discovery, solution workshops, and design reviews.
Translate business needs into functional design documents, user stories, and acceptance criteria.
Own functional design and configuration across D365 F&O modules – Finance, Supply Chain, Project Management and Accounting.
Provide senior-level functional support, including issue triage, root cause analysis, and resolution.
Lead functional planning for D365 platform upgrades, hotfixes, and feature releases.
Own functional test strategy across SIT, regression testing, and UAT.
Develop and maintain functional documentation, SOPs, and training materials.

10+ years of ERP Business / Functional Analyst experience.
Strong hands-on experience with D365 Finance & Operations.
Proven experience leading upgrades, testing, and UAT for enterprise ERP systems.
Experience providing production support in a live ERP environment.
Strong stakeholder management and communication skills.

Senior D365 Business Analyst

Key skills