About this role

Provides Customer Service to Owners during the closings, as well as before and after the cancellation period of any purchase.
Ensures that our newest Owner leaves with confidence in the purchase.
Assists with contracts, processes and other functions in the office as needed or requested.
Verifies all documents for accuracy; checks contracts for errors and omissions.
Adheres to regulation and company policies/procedures concerning the Timeshare closing process.
Handles misrepresentation concerns and client disputes and reports when necessary.
Makes recommendations and assists on site Sales Management Team regarding corrective counseling, training, up to termination for misrepresentations.
Protects the company from misrepresentations.

High school diploma/ GED
1 to 3 years of related experience and training; or equivalent combination of education and experience.
Sales experience within the Timeshare industry
Possess and maintain Notary credentials

Great opportunity for former loan processors, contracts processors, closing agents, title agents, bank tellers as well as sales representatives.

Quality Assurance Representative

Key skills