Under the direction of the Regional Director of Property Management, the Community Manager is responsible for all phases of community operations and on-site team performance
Manage the company’s objectives and property operating budget
Develop and manage operating budgets, billing processes, operating reports, and all accounting functions including invoicing and expense tracking
Monitor revenue transactions and rent collection
Oversee upkeep of the property curb appeal, annual inspection of apartments, market ready units, safety and preventive maintenance
Provide outstanding customer service to residents
Work closely with Community Life staff and resident associations and groups to provide and advertise activities and services available on site and in the local area

BA/BS and 5 + years in progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required
2 of which should be in a supervisory or management role
Industry designations such as COS, LIHTC, ARM, CPMC, etc. preferred
Excellent budget and financial management skills
Knowledge of all regulatory programs, policies and Federal Housing Laws and Guidelines required
Microsoft Word, Excel, Outlook and Yardi or other industry software experience required
Excellent verbal and written communication skills required
Knowledge of Federal Fair Housing Laws & Guidelines a plus
Demonstrated excellent customer service skills are necessary to be successful in this role
Ability to speak a second language is a plus!
Knowledge of all regulatory programs and policies regarding housing and affordable housing are necessary
Leadership skills and understanding of effective management of personal development for all employees desired

Community Manager

Key skills