Lead high-impact, cross-functional initiatives that protect revenue and ensure compliance
Identify, validate, and implement strategic solutions for new concepts, programs, and policies
Develop and operationalize policy frameworks and assessment protocols for payment and compliance
Drive data-informed decision-making by leading analyses of complex business and operational challenges
Proactively identify, evaluate, and mitigate revenue and programmatic risks

10+ years of experience in strategy, business operations, analytics, or program management
Experience designing and refining program workflows and tooling
Proven ability to break down complex, ambiguous problems
Experience leading business integration across Product, Legal, Finance, GTM, and Operations
Strong communication and presentation skills
Highly proficient in modern project management and reporting tools (e.g., Google Workspace, Jira, Excel, Salesforce, Tableau)

Principal Program Manager – Premier Agent

Key skills