Key skills
SDLCAIBusiness IntelligenceAgileLeadership
About this role
Role Overview
- Provide product knowledge on broadening the clinical research solutions and supporting processes for the Sarah Cannon Research Institute.
- Collaborative engagement with our colleagues and customers to understand user workflows.
- Define requirements, product design, release management, workflow optimization, onboarding initiatives, and support coordination.
- Ensure new features are implemented that address identified customer needs.
- Provide assistance to other analysts and technical team members to ensure successful delivery of the product initiatives according to Sarah Cannon’s programmatic objectives.
- Identifies product and process gaps and helps lead enhancement efforts focused on the Clinical Research aspects of the business.
- Collaborates with business owners and other Analysts to determine technology needs and translates those needs into system requirements and design specifications.
- Works with IT leadership in the preparation of system development artifacts such as requirements, analysis, process flow and design system documentation including user guides and system administration procedures for portal and workflow applications.
- Assists in the creation of standardized programmatic reports for the enterprise.
- Works closely with enterprise and site users to ensure software usage optimization.
Requirements
- Bachelor's Degree or equivalent work experience
- 3+ years of experience in product Clinical research or healthcare industry experience
- Hands-on experience building and iterating proof‑of‑concept solutions using AI tools, contributing to ROI analysis for product or initiative evaluation and refining solutions based on user and system feedback.
- Experienced in Agile, SDLC, and regulatory frameworks in clinical research and healthcare environments.
- Six Sigma certification, preferred
- Agile certification, preferred
- CPOA
- IIBA Certificate in Product Ownership Analysis, preferred
- CBIP – Certified Business Intelligence Professional, preferred
- Candidates must be legally authorized to work in the United States without the need for current or future sponsorship.
Tech Stack
- SDLC
Benefits
- Total Rewards package including comprehensive benefits to support physical, mental, and financial well-being