Provide subject matter expertise on financial and clinical research solutions
Engage collaboratively with colleagues and customers to understand user workflows
Define requirements and product design
Assist other analysts and technical team members for successful delivery of product initiatives
Collaborate closely with internal and external development teams
Identify product and process gaps
Collaborate with business owners to determine technology needs
Prepare system development artifacts including user guides and system documentation
Ensure software usage optimization
Provide tier 2 customer support to end users
Take ownership of responsibilities and work towards accomplishing goals

5+ years of experience in product
Scrum or Agile certification strongly preferred
Experience on increasingly challenging projects in business with a proven delivery track record
Demonstrated advance subject matter experience of a service line application
A background working with a fast paced, results oriented environment
Knowledge of business process improvement
Business process modeling and data modeling preferred specific to 21 CFR Part 11
Working knowledge of scrum and agile project delivery methodologies
Professional demeanor and positive attitude; customer service orientation
Ability to learn, understand, and apply new technologies, methods, and processes

Senior Product Analyst

Key skills