Devoted HealthRemote
Community Guide, Case Manager
United States
Full Time
1 week ago
$56,000 - $80,000 USD
H1B Sponsor
Key skills
CommunicationSales
About this role
Role Overview
- Serve as an advocate for members, ensuring they receive needed care
- Develop personalized care plans tailored to needs
- Identify and catalog available community or national resources
- Connect members to community services and follow up
- Assist low-income members in applying for government benefits
- Work with family members to understand the member's needs
- Conduct calls to members
- Coordinate closely with other teams
- Form strong relationships with local community organizations
Requirements
- Minimum of 2 years doing case management or care coordination
- Ability to support either Mountain or Pacific time zones
- Health insurance (preferably Medicare Advantage) and/or Healthcare experience
- Strong verbal and written communication skills in English
- Ability to multi-task: listening, talking, evaluating and writing notes simultaneously
- Ability to understand and meet performance metrics
- Proficient in technology and comfortable with new technologies
- Proven success in building relationships
- Great team member with a can-do attitude; self-reflective
- Ability to work in a start-up, fast-paced environment
Benefits
- Employer sponsored health, dental and vision plan with low or no premium
- Generous paid time off
- $100 monthly mobile or internet stipend
- Stock options for all employees
- Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles.
- Parental leave program
- 401K program
- And more....