Become an expert on the Paddle product suite, including the checkout, dashboard, and APIs
Communicate confidently with C-suite and senior developers to support them in building incredible experiences for their customers
Write integration plans and sample code for sellers to assist them in implementing their own Paddle integration
Support and empower Account Executives on customer calls to help win new business
Work with Customer Success Managers to help our customers onboard and launch smoothly
Play a role in product development, by communicating issues and feature requests to the Product and Engineering teams
Contribute to public and internal documentation
Be a role model within the team for new & junior members to learn from

You have excellent web technologies experience including HTML, CSS and JavaScript and an understanding of how the technologies work together.
You have experience using and integrating APIs.
You have strong interpersonal and customer management skills that you developed in a customer-facing role.
You have the ability to discuss technical concepts with both technical and non-technical audiences.
You understand the online payments infrastructure, ideally with experience within this world.

We offer a full suite of benefits, including attractive salaries
stock options
retirement plans
private healthcare
well-being initiatives
unlimited holidays
enhanced parental leave
invest in learning and help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.

Solutions Engineer

Key skills