Develop a deep understanding of the products
Create high-quality technical videos and written content in an environment with changing priorities and tight deadlines
Create interactive self-guided training courses using video and written content
Analyze stories, requirements, use the products, and communicate with SMEs and stakeholders to gather information for content creation
Manage multiple projects from beginning to end
Create content independently and in collaboration
Use best practices and consistency in content creation
Gather documentation review feedback and implement improvements
Participate in documentation planning, publishing, process refinement, and improvement initiatives

Excellent written and oral communication skills
Ability to work independently and collaborate effectively
Experience working in an agile environment
Excellent attention to detail, accuracy and constancy
Experience creating training video and technical documentation
Familiarity with documentation and video editing tools such as MadCap Flare, MadCap Central, and Camtasia, or similar
Understanding of and experience with topic-based authoring and content reuse
Strong project management and organization skills including the ability to manage multiple projects, documentation review cycles, and deadlines
Video and writing samples that demonstrate your work

Technical Communication Specialist

Key skills