Support the initial phases of sourcing global employee discounts, including tracking and vetting client/employee referrals
Creatively identify ways to meet client needs where vendor programs do not yet exist
Develop and execute implementation and integration strategies for new and/or changing programs, processes and vendors; such as country launch plans and communication campaigns
Liaise with internal teams and external vendors to handoff deliverables with tight timelines
Drive consistent project management support for concurrent and complex benefit projects by translating business needs into project plans; building business requirements, timeline, deliverables and quality standards
Serve as day to day project lead, ensuring progress of project team against established goals
Trouble shoot and bring issues to resolution
Define and develop metrics to track progress on long and short-term program goals and priorities
Provide exceptional customer service while establishing efficient processes for partner support
Responsible for bridging cross-functional teams to improve the performance and efficiency of global programs

BS/BA Degree or equivalent experience, plus 3-5 years’ experience in program and/or project management role
Strong work ethic with positive drive and approach, including the ability to work both independently and collaboratively with dynamic teams
Collaborates to keep others informed of information that contributes to the performance of the team, department or company
Demonstrates good listening and has the ability to build and maintain strong relationships, effective partnerships and establish credibility with internal and external stakeholders at all levels of the organization through confident interpersonal, verbal and written communications and presentations
Demonstrates good business judgement and creative thinking to anticipate needs, troubleshoot problems, and derive solutions
Shares knowledge and expertise professionally and acts in the best interest of the client’s business
Exceptional attention to detail with highly developed organizational skills, including the ability to prioritize, handle multiple projects simultaneously, and manage strict deadline and turnaround time requirements
Expected ability to manage highly sensitive information and maintain confidentiality of benefit issues and information
Proficiency in Microsoft applications required, including Word, PowerPoint and Excel

Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
Paid Time Off, Holidays, Preferred Partner Discounts and more

Employee Benefits Program Manager – Client Dedicated Role

Key skills