Legal Operations Specialist

Role Overview

• Provides general administrative support to legal secretaries, paralegals, and attorneys, and/or to the Legal Operations function
• Monitors and coordinates responses to incoming emails to office/department mailbox(es)
• Scans and distributes hard copy incoming mail not handled by the assigned Business Services Center (BSC)
• Handles outgoing mail requests, including certified mail and overnight services
• Processes approved vendor and outside counsel invoices for payment in claims administration system (CAS)
• Handles disposition of closed files, including preparation for offsite storage and scanning when needed
• Requests files from offsite storage, ensuring eventual return to offsite storage when needed
• Helps maintain digital library
• Prepares assigned workspaces for new hires and assists with onboarding
• Litigation operations duties include answering phone calls to main office number and coordinating conference room reservations
• Legal operations duties include routing time-sensitive documents received by agent for service of process

Requirements

• High school diploma or equivalent
• 3 or more years of experience at a law office, corporate legal department, or comparable experience
• Familiar with legal and insurance terminology and concepts
• Strong customer service skills and ability to maintain a positive working relationship
• Comfortable working both independently and in a fast-paced team environment
• Able to work onsite 2 or more days per week and virtually otherwise
• Ability to lift up to 25 lbs. of office-related equipment and supplies
• Demonstrated problem-solving and troubleshooting skills
• Communicates effectively and professionally verbally and in writing

Benefits

• Total compensation package
• Annual bonus eligibility for most roles
• 401(k) with a company match
• Flexible Workplace