Business Analyst – Digital Solutions

Role Overview

• assess business needs
• outline detailed analyses
• compose user stories with explicit descriptions and acceptance criteria
• establish business acceptance testing plans and strategies
• offer solutions for medium to high complexity business needs
• collaborate with a diverse team of team members within Fidelity’s Workplace Consulting Unit’s Digital Solutions Technology teams to reach business goals

Requirements

• 5+ years of experience in business analysis techniques including benchmarking, business rules analysis, risk analysis, user personas, UAT, and product documentation.
• Experience supporting product development teams handling interconnected products.
• Experience contributing to the development of multiple products simultaneously, including managing overlapping priorities, coordinating with multi-functional teams, and ensuring consistent delivery of business requirements across diverse initiatives.
• Strong analytical and problem-solving abilities to capture/document requirements and identify improvement opportunities.
• Agile approach with background in tools like Jira, Confluence, and Miro or comparable experience.
• SQL Proficiency: Proficient in crafting and implementing SQL queries for analyzing data and developing test scenarios.
• API Testing: Familiarity with tools like Postman, Bruno, Insomnia; understanding of how to call APIs, analyze responses, and review Swagger documentation.
• Highly organized and experienced in crafting documentation for SaaS products and web applications.
• Proficient in Confluence for structured documentation.
• Skilled in employing Figma or comparable tools to assess UI/UX creations.
• Proficient with Miro or equivalent experience for UX and project management diagramming.
• Experience with UML and diagramming tools such as Draw.io, or Visio for process flows and architecture diagrams.
• Familiarity with Content Management Systems (CMS).
• Preferred candidate has a Bachelor’s degree or equivalent experience; CBAP certification is a plus.

Tech Stack

• SQL

Benefits

• comprehensive health care coverage and emotional well-being support
• market-leading retirement
• generous paid time off and parental leave
• charitable giving employee match program
• educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career